Melbet Scam Is Real - Avoid This Casino

Written by Sophia Novakivska |
Reviewed by Alex Smith
 | 
SCAM ALERT: WE NO LONGER RECOMMEND MELBET CASINO
Melbet Casino
575% up to NZ$3,200 + 290 Free spins
Free spins on: Wild Bandito from PG Soft

15 players visited this casino in the last 24h

  • Nice design of the website
  • Decent mobile web experience; mobile app too
  • Lots of slots by lesser known developers
  • Rich live casino section
DO NOT PLAY - SCAM RISK
We strongly advise against depositing or playing here.

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Melbet Casino Rating

Usability
40/100
? We review the page composition, navigation speed, and mobile responsiveness, and make that into a score out of 100.
Deposits & Withdrawals
1/100
? This grade consists of payment selection, fees, restrictions, and the payout speed we found in our testing.
Games
50/100
? We rate the platform according to game variety, quality of suppliers, and aggregate return-to-player (RTP) percentages.
Bonuses
40/100
? The bonus score evaluates welcome bonuses, frequent promotions, reasonableness of wagers required, and rule transparency.
Customer Support
20/100
? We rank live chat, email, and FAQ comprehensiveness in speed, helpfulness, and availability to create this score.
DashScore
32/100
? This is our weighted meta-score that pools the foregoing five categories to produce one quality measure at a glance.
Aggregated rating: 153.1
Trustpilot Trustpilot: 3.2
CasinoGuru CasinoGuru: 47.94
AskGamblers AskGamblers: 6.9
CasinoOrg CasinoOrg: -

Melbet Casino Pros and Cons

  • Nice design of the website
  • Decent mobile web experience; mobile app too
  • Lots of slots by lesser known developers
  • Rich live casino section
  • Promotes bad games at every opportunity
  • Impossible verification procedure if you’re a winner
  • Popular pokie providers are largely absent
  • KYC is intrusive and slow when you win – light when you lose
  • NZD handling is opaque – think conversions and rounding everywhere
  • Banking looks wide on paper, gets messy in practice
Wagering: x40
Payout time: 0-14 Days
Deposit options: Visa, Mastercard, Perfect Money, Jeton, Sticpay, AirTM, Skrill, Skrill 1-Tap, MiFinity, ecoPayz, Neteller, Paysafecard, and 43 cryptocurrencies
Payout options: Bank transfer, Perfect Money, Jeton, Sticpay, AirTM, Skrill, Skrill 1-Tap, MiFinity, ecoPayz, Neteller, and 43 cryptocurrencies
Paying rate: 96%
Providers:
Pragmatic Play, 3 Oaks Gaming, Spinomenal, Mancala, Betsoft, BGaming, Amatic, Tom Horn Gaming, Winspinity, Gambit, 7Mojos, NetEnt, Holle Games, MGA Games, Red Tiger, PG Soft, Evolution, Mascot Gaming, KA Gaming, NetGame Entertainment, NoLimit City, Eurasian Gaming, Slot Factory, SimplePlay, Mr Slotty, NGM Game, Belatra, Evoplay, Betixon, Platipus, DLV, 5 Men Gaming, G.Games, BF Games, OneTouch, AWG, Espresso Games, 14Win, TrueLab, Zeus Play, Red Rake Gaming, Arrow's Edge, Apollo Games, Aspect Gaming, LGD Gaming, Concept Gaming, PS, Spade Gaming, Gamediaworks, Genesis, Rival, Worldmatch, Swintt, Ortiz, Booming Games, Caleta, Inbet Games, Radi8, OnlyPlay, RubyPlay, Felix Gaming, Super Lotto Games, GoldenRace, Revolver Gaming, Triple Cherry, R.Franco Digital, GameArt, Quickspin, Kalamba Games, Fugaso, Thunderspin, Slot Matrix, Bunjox, Reevo, Vibra Gaming, Playson, Gaming Corps, Netgaming, Creative Gaming, Charismatic, Betsolutions, GameBeat, Endorphina, Zillion Games, Mega7, Altente Gaming, CQ9, Naga Games, Igrosoft, Turbo Games, Amigo Gaming, Boldplay, Funky Games, Bigpot Gaming, FastSpin, TaDa Gaming, TopSpin, AdvantPlay
Game types: Video Poker, Bingo, Online Poker, Roulette, Baccarat, Craps, Lotto, Scratch Cards, Keno, Betting
Pokies games: 2000+
Live games: 500+
Mobile App: Website
Minimum deposit: NZD18
Enstablished: 2012
Licence: Curacao

Melbet is a visually attractive black-and-yellow casino/sportsbook brought to you by the same people as Betwinner and 1xBet, for better or for worse. The pattern is familiar – lots of content, lots of payment logos, but the verification prior to withdrawal is a mare, especially if you win anything meaningful.

My Playing Experience at Melbet Casino

Timing: 3 hours
Registration: 10 minutes
KYC: Proof of ID, proof of address, lots more documents
Support: Average reply; trained but rigid
Playing time: 3 hours
Deposit and withdrawal: I deposited with Skrill

Registration Process

Melbet really wants your phone number, so this is the first registration method you’re offered. You can register using your phone number, email, Quick Registration again via phone number, or social media.

I chose email registration as I’m conscious about giving my phone number to companies I don’t trust. I don’t want to be called in the middle of the night by a crypto broker offering me a chance to get in on the bull run. I can buy crypto on my own, thank you very much.

How much I deposited and what bonus I got

The deposit options will only be made available to you after you have a registered account. Head to the cashier section and you’ll see a range of options. This is because deposit options are country-specific, so you don’t see them as an unregistered customer.

I got Visa, Mastercard, Perfect Money, Jeton, Sticpay, AirTM, Skrill, Skrill 1-Tap, MiFinity, ecoPayz, Neteller, Paysafecard, and 43 cryptocurrencies. I deposited quickly using Skrill and the money was there instantly.

I opted to not use the bonus as I just wanted to test the games real quick.

My Playing Experience

Although Melbet has an app I could download, and when I review casinos I usually download an app when available, this time I opted to use the mobile website to see how it goes.

Since Big Bass Splash has decent RTP here, I played that one, to see if I can catch that 5,000x fish that I’ve been chasing for a while. The game worked fine, so did every other pokie I tested, but I was just annoyed that the back button always took me to the main page and not to the pokies lobby. It’s a time-wasting process to get back to pokies.

Other than those navigation issues that are prevalent across the site, I had no other technical problems. Design is fine – the flows aren’t.

Welcome Bonuses

The welcome casino bonus is up to 3,200 NZD plus 290 free spins.

  • 50% bonus on your first deposit, up to 640 NZD + 30 FS
  • 75% bonus on your second deposit, up to 640 NZD + 40 FS
  • 100% bonus on your third deposit, up to 640 NZD + 50 FS
  • 150% bonus on your fourth deposit, up to 640 NZD + 70 FS
  • 200% bonus on your fifth deposit, up to 640 NZD + 100 FS

Key Bonus Terms and Conditions

  • Minimum deposit is 18 NZD
  • Maximum bet is 9 NZD
  • Playthrough is x40 bonus within 7 days of activation
  • All free spins are credited in Wild Bandito (PG Soft)
  • Cryptocurrency deposits can’t get bonuses
  • If you withdraw in the last 24h and then deposit, you can’t get the bonus
  • You must verify your phone number or you can’t get free spins

Games you can play at Melbet Casino

In addition to sportsbook, pokies and live casino, the three staples of online gaming, there’s also so-called fast games (arcade) and crash games. There are scratchies, and even live lotto if you want to try that.

There are heaps of different pokie providers as well as live casino providers, as you can see below.

Pokies at Melbet Casino

Careful with the Melbet casino lobby.

You’ll see the Popular slots and New slots, and these represent the pokies that Melbet wants to promote to you and have you play them. They aren’t necessarily good slots.

There are quality slots at Melbet, but you’ll have to find them yourself as they’ll never be at the top of the list by Melbet’s choice. You’d better be an experienced gambler and know exactly which pokie you want to play, otherwise you’ll rely on Melbet’s lists.

Here are the providers that are available, just to give you an overview of what games you can search. You can also search by provider:

Pragmatic Play, 3 Oaks Gaming, Spinomenal, Mancala, Betsoft, BGaming, Amatic, Tom Horn Gaming, Winspinity, Gambit, 7Mojos, NetEnt, Holle Games, MGA Games, Red Tiger, PG Soft, Evolution, Mascot Gaming, KA Gaming, NetGame Entertainment, NoLimit City, Eurasian Gaming, Slot Factory, SimplePlay, Mr Slotty, NGM Game, Belatra, Evoplay, Betixon, Platipus, DLV, 5 Men Gaming, G.Games, BF Games, OneTouch, AWG, Espresso Games, 14Win, TrueLab, Zeus Play, Red Rake Gaming, Arrow’s Edge, Apollo Games, Aspect Gaming, LGD Gaming, Concept Gaming, PS, Spade Gaming, Gamediaworks, Genesis, Rival, Worldmatch, Swintt, Ortiz, Booming Games, Caleta, Inbet Games, Radi8, OnlyPlay, RubyPlay, Felix Gaming, Super Lotto Games, GoldenRace, Revolver Gaming, Triple Cherry, R.Franco Digital, GameArt, Quickspin, Kalamba Games, Fugaso, Thunderspin, Slot Matrix, Bunjox, Reevo, Vibra Gaming, Playson, Gaming Corps, Netgaming, Creative Gaming, Charismatic, Betsolutions, GameBeat, Endorphina, Zillion Games, Mega7, Altente Gaming, CQ9, Naga Games, Igrosoft, Turbo Games, Amigo Gaming, BoldPlay, Funky Games, Bigpot Gaming, FastSpin, TaDa Gaming, TopSpin, AdvantPlay

Pokie RTP Test

I usually test a few Pragmatic Play titles as they’re configurable by the casino, and most keep them at a low RTP level, but Melbet did well in my test.

Always check the RTP of the game you’re playing in the game’s Info screen. If you can’t see the RTP and it isn’t a game you know, err on the side of caution and consider the pokie to have a lousy payout rate.

Game Developer RTP at Melbet Maximum RTP setting
Big Bass Bonanza Pragmatic Play 95.67% 96.71%
Magic of the Ring Wazdan 96.47% 96.47%
Big Bass Mission Fishin’ Pragmatic Play 94.50% 96.71%
Gates of Olympus Pragmatic Play 94.50% 96.50%
Le Bandit Hacksaw Gaming 96.34% 96.34%

Note: the table above is a snapshot, and Melbet’s curation still pushes mediocre titles to the top. If you don’t already know what to play, the “Popular” rail isn’t a reliable guide.

Live Dealer Games

The lineup of live dealer games at Melbet is impressive. Much better than the pokies section, I must say. Here, you got the two top developers in Evolution and Pragmatic Play while Playtech and Ezugi are absent, and there are a bunch of smaller providers: Winfinity, Vivo Gaming, VTV Bet, 7Mojos, Absolute Live Gaming, SA Gaming, Lucky Streak, XPG, Asia Gaming, Atmosfera, GrazGame, Super Spade Games, LiveG 24, ElCasino.

This is a really stunning offer with almost 150 baccarat games – a plastic example of how rich this live casino is.

Payment Methods

Deposit

Visa, Mastercard, Perfect Money, Jeton, Sticpay, AirTM, Skrill, Skrill 1-Tap, MiFinity, ecoPayz, Neteller, Paysafecard, and 43 cryptocurrencies

Withdrawal

Bank transfer, Perfect Money, Jeton, Sticpay, AirTM, Skrill, Skrill 1-Tap, MiFinity, ecoPayz, Neteller, and 43 cryptocurrencies

Melbet and its two sister brands will accept any payment method known to man, so whatever you have will usually be available and you’ll be able to make your deposit. There are lots of cryptocurrencies too, I think even more than BC.game accepts.

Does Melbet use NZD natively?

No. They use EUR even if they display NZD to you. They do currency conversion behind the scenes. Telltale sign is the minimum deposit of 18 NZD to get the bonuses – that’s a converted equivalent of 10 EUR, mate. That’s why the number is not round.

Customer Support

The customer support service is usually preoccupied with dealing with angry customers who can’t get their withdrawal processed. For other queries they’re quite helpful and knowledgeable. Definitely highly trained. There’s also phone support so you can give them a ring.

Melbet Casino Company Information and Licencing

The website www.melbet.com is operated by Pelican Entertainment B.V. (registration number 134359, registered at Dr. Henri Fergusonweg 1, Curaçao, CW) as a License holder (Antillephone license No 8048/JAZ2020-060). Edric Ltd (registration number HE 446653, registered at Demosthenes Severis 23, office 11, 1080, Nicosia, Cyprus) and Faren Ltd (registration number HE 446654, registered at Dimosthenes Severis, 23, office 11, 1080, Nicosia, Cyprus) act as payment agents on behalf of Pelican Entertainment B.V.

This doesn’t mean much – it just means that Melbet runs on an Antillephone sublicence and hasn’t bothered to switch to the newer Gaming Control Board (GCB) licence. That gap matters when things go wrong. Dispute leverage is thin.

How other players rate Melbet Casino

Let me put it this way. A positive review of Melbet is when you manage to get your money after 48 hours and after exchanging 15 emails with customer support and sending screenshots. That’s a good experience with this operator.

The others are horror stories, each in their own right, with a unique way that Melbet didn’t pay them. I’ve tried to make sense of them and see if there are any markets that Melbet exploits, but the problems look universal: Australia, Brazil, Ghana, India, Bangladesh. The last two are most commonly represented in reviews as these are the major markets for Melbet – and also known targets for many brands that squeeze players with bureaucracy.

I haven’t found any New Zealand player reviews. Lack of NZ feedback isn’t reassurance – it’s risk.

Is Melbet Casino Scam or Legit?

It’s possible to get paid by Melbet. Some players get their money. However, with most, the principle is always the same – do whatever you can to not pay them. Delay the verification process as much as you can, ask for impossible verification documents, ask for screenshots of the transaction in hope that the customer didn’t make any, delay the process until the customer gives up.

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Written by
Sophia Novakivska
10 years experience Pokies & Live Games Specialist

Sophia Novakivska has 10 years of experience in online gambling. For the past decade, Kyiv-trained linguist Sophia Novakivska has analysed everything from slot algorithms to live-dealer probabilities. Her bylines appear on Better Collective, AskGamblers and Gambling.com, and she specialises in NZ bonus clauses, slot maths and live-game odds. Sophia’s credentials include GLI University’s iGaming testing & compliance course (2020) and UKGC-approved Responsible Gambling certification (2022).

Expert on: slots online pokies casino bonuses

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Reviewed by
Alex Smith
12 years experience Lead editor and writer

Alex Smith is the lead editor and writer at DashTickets, specializing in online casino and sports betting content for New Zealand players. With over 12 years of iGaming experience, including a tenure as Head of Editorial at Casinomeister, Alex is renowned for his accurate, fair, and player-first writing style. His in-depth reviews and guides provide clear, trustworthy information to help readers make confident decisions.

Expert on: poker RTP statistics responsible gaming

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